talkingDigital

It has been a big week for me. I dumped my DSL and moved back to cable Internet.

I didn’t do it for price or performance. I did it because the phone lines in my house keep shorting out and the phone company said it would cost nearly $300 to fix the problem. So, I jumped to cable phone and Internet service and dumped the phone company.

Changing Internet services is a painless process. I thought I would write this week about how to get broadband Internet service at the best rate and make the process easy.

First, there are three types of broadband to consider if you live in a populated area. If you live on the outskirts, your only option may be satellite Internet. The only people who should consider satellite Internet are people who live in the toolies and RV folks.

Everyone else should stick with cable, DSL or microwave wireless service.

Here’s a breakdown of the differences:

Cable – fastest and typically the most expensive option unless bundled with other services such as TV or phone service.

DSL – Tiered service offers different speeds at different prices, but all are faster and better than dial-up.

Microwave wireless – typically about as fast as the slowest DSL (around 256k) for standard service and faster speeds are available at an increased cost. Great if other options are not available.

If speed doesn’t matter, as all are at least 10X faster than dial-up, price will likely be the deciding factor in which service to go with. Shop around. Make sure to ask the following questions:

• What is the absolute lowest price I can get broadband Internet for?
• Is this price a promotion?
• What else do I have to commit to to get this price?
• How fast is this service?

These questions will not rule any service out, they will just help you compare apples to apples.

Once you have found the best price, go with it. Don’t worry if it is only a limited time offer. At the end of the term you can switch to one of the other services for roughly the same price.

Hopping back and forth between companies and services is easy as long as you set up a new email address with gmail, yahoo or hotmail.com. Switching to one of these free services will mean that you will never have to change you email address again.

If you are an AOL or MSN user, go ahead and cancel your dial-up service. AOL and MSN both work for free once you have broadband even if you cancel.

Following this advice and jumping from one service to another will stimulate competition in the broadband market and thus lower prices. The US has the most expensive broadband fees of any developed (and most under developed) countries. As long as people stick with the same service even after costs have gone up, the industry will see no reason to change their methods.

Rick wrote a great article on how to save money on your telecommunications bill a few months ago. Click here to read that article.