Posts Tagged ‘service’

Two-state Bresnan outage reveals why traditional news media is dying

I found this logo by doing a Google image searchWhen you are a computer guy, you know when the Internet is out somewhere. Calls come in all at once.

Last night, I was mini-golfing with my kids and my cell phone buzzed. It was a friend informing me that their Bresnan Internet and phone service wasn’t working. I had them do the usual modem and router reset. That didn’t fix the problem, so I blamed Bresnan and told them to wait it out. As I was hanging up, my call waiting went off – it was someone 20 miles away from the previous caller with exactly the same problem. I blamed Bresnan and answered the next call waiting call.

I walked the last few holes so that I could talk on my cell phone to comfort people during their time of loss. Read the rest of this entry →